Terms of Service

Last updated 28 September 2026

These terms cover your use of Kadenza. By using the app, the API or the MCP, you agree to them. If you don't, don't use Kadenza. Questions? Email support@kadenza.ai.

What Kadenza does

Kadenza helps you research, create, schedule and post content, run lead magnets and Instagram funnels, and reach the people you choose, across your own social accounts. You connect your accounts and Kadenza acts on your behalf when you (or your own AI, through the API or the MCP) tell it to. Kadenza doesn't find prospects for you: you add the people you want to reach.

Your account and your responsibility

• You must be at least 18 and give accurate sign-up details.
• Keep your API keys private. Anything done with your key is treated as done by you. You can revoke a key anytime in the API & MCP tab.
• You're responsible for the content you post and the people you contact, and for following each platform's own rules (LinkedIn, Instagram, YouTube) and the law where you operate.

Using the platforms

Kadenza acts on your connected accounts when you ask it to, and each account stays subject to that platform's own rules. By using Kadenza with YouTube you are also agreeing to be bound by the YouTube Terms of Service.

You are responsible for what you publish, who you contact, and staying inside each platform's rules and the law where you operate. A platform can restrict or close any account for reasons of its own, which is outside our control, so you use the publishing, messaging and outreach features at your own risk. Don't use Kadenza for spam, harassment, collecting data you have no right to, or anything a platform or the law forbids. We can suspend an account that does.

Messages, funnels and outreach

Some features send messages from your accounts: lead magnets, Instagram funnels, replies and the outreach you approve to people you added. When you use them, you agree that:

• You have a lawful reason to contact every person you add as a prospect or message as a lead, and you honor anyone who asks you to stop or to delete their details.
• On Instagram you only message people who reached out to you first, like commenting your keyword or sending you a message. No cold messages.
• You follow Instagram's messaging rules: one private reply per comment, sent within seven days of the comment, and nothing sent more than 24 hours after the person's last message.
• What your funnels, magnets and messages say is your content, and you're responsible for it, including anything your own AI writes for you.
• You keep to each platform's own rules and the law where you and the people you contact are.

Each kind of action has a daily allowance. The app shows what's left and when it resets, and we can change the allowances over time.

Billing

Paid plans are billed monthly or yearly, and some offers add a one-time setup fee. The price, the billing period and the renewal date are shown to you before you enter payment details. You can cancel anytime, in as few steps as it took to subscribe, and you keep access until the end of the period you paid for.

If your plan starts with a free trial, it works like this: it's only ever on the Do it yourself plan, monthly or yearly, and it lasts fourteen days. We take your card when the trial starts, and nothing is charged until day fifteen. Cancel before then and you pay nothing. It's one free trial per person: an account that has subscribed before doesn't get one, and we keep a scrambled code made from your email address so the same person can't take a second one by signing up again (the Privacy Policy explains it). Done with you and Done for you have no trial.

Your content

Your content and your data are yours. You give us only the permission we need to store it and run the features you ask for. We don't claim ownership of anything you create.

No warranty and limit of liability

Kadenza is provided as-is. We work hard to keep it reliable, but we can't promise it will never have downtime or errors, and we're not liable for lost profit, lost data, or account restrictions by a platform, to the extent the law allows.

Changes and contact

We may update these terms; we'll change the date above and flag anything significant. Reach us anytime at support@kadenza.ai.