Data Deletion

Last updated 28 September 2026

You can delete your data from Kadenza anytime. Here's exactly how, from the quick stuff you can do yourself to deleting your whole account.

Delete it yourself, right now

• Disconnect a platform: Configure → Disconnect on LinkedIn, Instagram or YouTube. Kadenza stops using that connection and removes the link to that account. Disconnecting YouTube also asks Google to cancel our access.
• Revoke API keys: API & MCP → Revoke. That key (and any AI connected with it) can no longer reach your data.
• Delete files, drafts and leads: remove uploaded files from your storage, drafts from your board and leads from the Leads tab.
• Take your data with you first: you can export your leads, or your whole workspace through the API, before you delete anything.

Delete your whole account

Open Settings, find Delete account, and type DELETE MY ACCOUNT to confirm. If you have a paid subscription, cancel it first, because an account that's still being billed can't be deleted. When you confirm, Kadenza deletes your account straight away: it disconnects your LinkedIn, Instagram and YouTube accounts (and asks Google to cancel our YouTube access), empties your storage, and removes your profile, competitors, research, drafts, posts, messages, prospects, leads, lead magnets, funnels, keys and login. This can't be undone.

If the self-service flow doesn't finish, email support@kadenza.ai from the address on your account and we'll complete the request. We also keep a separate backup copy of each account's files and records, and yours is removed the next time our nightly backup job runs after the deletion. Our database backups roll over in about a week, so a copy of deleted data can remain in them until then, and we never restore it into the app.

Two things stay behind on purpose. One is a short record that your account was deleted: its internal ids, the dates, and technical notes on how the deletion went. We don't put your name or email in it. It stops a late sign-in, a delayed job or our backup copy bringing the account back, so we keep it for as long as Kadenza runs. The other only applies if you ever started a free trial: we keep a scrambled one-way code made from your email address, plus the date, so the same person cannot take a second free trial by deleting their account and signing up again. It is not your email and it cannot be turned back into your email. There is no name, no address and nothing else attached to it, and we delete it after two years.

Google and YouTube

• Disconnect YouTube in Kadenza: we ask Google to end our access, delete your key and your channel's saved name and picture right away, and delete your YouTube numbers within seven days.
• Remove our access on Google's side at myaccount.google.com/permissions: your key, your channel's saved name, picture and ID, and your YouTube numbers are gone within thirty days.
• If we can't confirm for twenty-five days that you still let Kadenza use your YouTube account: while your account is active, we remove your channel's saved name and picture and the numbers we couldn't confirm, and YouTube stays connected. If your account is locked, for example because your plan ended, we disconnect it the same way, and you can connect it again once your account is active.
• A video you delete on YouTube: its numbers go as soon as one of our checks shows it's gone.

Deleting data from Kadenza doesn't delete anything on YouTube, LinkedIn or Instagram themselves: videos and posts you published stay there until you remove them on that platform.

If someone gave you their details as a lead

If a Kadenza customer captured your information through a lead magnet or an Instagram funnel and you want it removed, email support@kadenza.ai and we'll remove it and pass the request to the customer who holds it.